Grievance Redressal Mechanism

Redressal of Grievance

In case of non-compliance with the service standards, the service recipients/stakeholders can contact the following Public Grievance Officer

Shri. G. Jayaraman.

Deputy Director,
Directorate of Industries and Commerce,
Industrial Estate, Thattanchavady, Puducherry-605009
Tel:-+91-413-2248168 / +91-413-2248320

Escalation of Grievance

In case of grievance is not redressed well within time, the same can be taken up at a higher level to the following Authority

Shri A. Vikranth Raja, I.A.S,

Director,
Directorate of Industries and Commerce,
Industrial Estate, Thattanchavady,
Puducherry-605009.
Tel;- 0413-2248476
E-mail: ind[at]py[dot]gov[dot]in

If still not satisfied with the services rendered, the same can be taken up with the following Authority

Shri. A. Vikranth Raja, I.A.S.

The Secretary to Government (Industries and Commerce),
Chief Secretariat,
Puducherry-605001.
Tel;- 0413-2233347
E-mail: secyind[at]py[dot]gov[dot]in